| Purchase; Return & Warranty
| What size do I need for my motorcycle?
| Replacement / Spare Parts
| How hot does the heater get? | Other Questions
1. Assembly of Bike Barn motorcycle covers
How complicated is assembly?
Feedback from the majority of our customers is
that assembly is easy. The setup is lego style
nuts and bolts.
How long does assembly take?
The majority of customers take about 1.5 hours
to setup up. It’s usually longer if you
do not read
the instructions first!
Do you have any tips?
We incorporate tips into the instructions
as they come up. The other place to look for tips
is in the testimonials.
Do I need special tools?
Standard tools such as a ratchet set are required.
If you want to secure the anchor plate you may
require a drill or large hammer.
What kind of snow load can the frame handle?
The frame can handle a distributed snow load
of approximate. 75 pounds. We recommend that
you clean the snow off if it is wet and heavy
Will it blow away?
When the bike is properly installed on the anchor
plate the Bike Barn non-contact motorcycle cover will not blow away. You
can place some standard wall bricks (cinder blocks)
or other heavy objects on the grounding plate
at the inside edges as ballast for when your bike
is not inside.
How do you secure the base?
The base can be secured with weights on the anchor
A more permanent method is to drill holes for
concrete bolts and bolt the anchor plate to the
ground. There are 2 holes in the anchor plate
for this purpose. If you are installing on ground
a long spike does a good job.
What material is the Bike Barn motorcycle covers made of?
The Bike Barn motorcycle cover frame is made from 1/2” commercial
grade galvanized steel. The tubes are galvanized
inside and out to prevent rust from the inside
out. The Bike Barn tent is made from 100% polyester
fabric engineered for outside use. The fabric
has an exterior coating of water repellant to
bead off water and an under coat of polyurethane
to prevent water from seeping through.
Will the seams leak?
All seams are sewn with a marine grade thread
that you may see light through on a dry day. The
thread is designed to instantly expand to fill
the hole in the presence of water preventing leaks.
Just dump a bucket of water on the tent on a dry
day and see if it leaks.
Will the frame rust?
The galvanized steel will prevent rust in the
typical uses for the Bike Barn.
What is the life expectancy of the tent?
There are many tents still in use from the first
Bike Barns 6 plus years ago. We estimate a reasonable
tent life to be 5 years in a harsh environment
such as Florida coast. Replacement covers are
Purchase; Return and Warranty
How do I purchase Bike Barn products?
You can purchase Bike Barn products buy:
• Order online by using our Secure Online Order Form locator below:
• Order by calling the following numbers:
North America*: Toll Free Line:
*Including Contiguous US, Canada, Hawaii and Alaska.
British Columbia: Phone: 604-521-6444,
• Order by sending an email with your phone number and
we will call you back, or
• Order by printing and filling out one of our Online Order Forms that is relevant to your geographical location and faxing it to us at: Fax: 604-521-3143.
What are the shipping charges?
Ground shipping charges are varied by location and are stated on the Secure Online Order Forms.
How long does delivery take?
We usually ship the next business day from date
• Delivery is usually 5–7 business
days to Contiguous US, Canada, UK Region, Europe and Australia.
• Delivery for APO Addresses is 1–6 weeks depending on the location.
• European APO orders from our UK warehouse may take about 1 week.
What is your return policy?
You can return the Bike Barn products for a full refund
30 days from date of purchase provided the Bike
Barn product is in resalable condition – no hassle. You
are responsible for return shipping.
What is your warranty policy?
The Bike Barn motorcycle covers carry a life time warranty against
manufacturing defects in the product. The warranty
excludes normal fading of the cover, abuse and
any damage from use. All shipping is the responsibility
of the customer.
What size do I need for my motorcycle?
Please see our selection
chart that lists models and the proper Bike
Replacement Parts / Spare Parts.
Let's face is, stuff happens. If you break a pole or a Cam Lock strap we'll help you replace your components and get your Bike Barn back up and running. We want to keep you happy! For replacement covers you can order online. For everything else that you may have questions about replacing or otherwise, send us an email at: firstname.lastname@example.org
How hot does the Bike Barn tent heater get?
The Bike Barn heater is a low wattage heater that's designed
to remove damp or moisture air rather than heat the inside of the
Bike Barn non-contact motorcycle cover. It raises the temperature enough to create a convection
up and out but will not make the inside toasty warm.
Is the Bike Barn motorcycle cover portable?
The Bike Barn motorcycle cover is considered a semi-permanent structure
and is designed to be bolted to the ground. It
can however be easily relocated and transported
in the open position.
Who is PTI Products Inc.?
PTI Products Inc. Sales and Marketing, is a division
of PTI Inc. A Large Component Part Manufacturer
located in Coquitlam, British Columbia, Canada.
We have been in business for over 20 years, manufacturing
quality products. We are active in our community,
supporting various charities, and community organizations.